Privacy Policy

Freediving.tokyo (hereinafter referred to as "the School") recognizes the importance of protecting personal information and handles such information with the utmost care and responsibility. This Privacy Policy sets forth our practices regarding the collection, use, and management of personal data.

Article 1 - Definition of Personal Information

"Personal information" as used in this Privacy Policy refers to information relating to a living individual that can identify the individual, including but not limited to:

• Name
• Date of birth
• Address
• Phone number
• Email address
• Any other information that can identify a specific person

Article 2 - Methods of Collecting Personal Information

The School may collect personal information through the following means when users engage with our services:

• Inquiries or reservations made via web forms, email, phone, or social media platforms (such as WhatsApp, LINE, Instagram)
• Course applications when applying for workshops or training courses
• Payment information (including via payment processing services)

Article 3 - Purpose of Use of Personal Information

Collected personal information will be used for the following purposes:

1. Service provision and management - To provide and manage our services
2. Reservation management - To confirm, modify, or cancel reservations
3. Customer support - To respond to inquiries
4. Emergency contact - To contact users in case of emergencies
5. Service improvement - To improve service quality and customer experience
6. Legal compliance - To comply with legal obligations or contractual requirements

Article 4 - Provision of Personal Information to Third Parties

The School will not provide personal information to third parties without prior consent, except in the following cases:

1. Legal requirements - When required by law
2. Emergency situations - When necessary to protect the life, body, or property of an individual, and obtaining consent is difficult
3. Service providers - When necessary to provide information to contractors or service providers (e.g., payment processors, booking systems) for operational purposes

Article 5 - Management of Personal Information

The School implements reasonable and appropriate security measures to prevent:

• Unauthorized access
• Information leakage
• Data loss or destruction
• Unauthorized alteration

Article 6 - Handling of Information Collected via Social Media

Personal information obtained through social media platforms such as WhatsApp, LINE, or Instagram (including names, contact details, and message content) will be handled appropriately in accordance with this Privacy Policy.

Note: Each social media platform operates under its own privacy policy, and we encourage you to review their terms before submitting personal information.

Article 7 - Use of Cookies

Our website uses cookies to improve user experience and analyze site usage via Google Analytics. These cookies may collect anonymous information about your visit, such as pages viewed and time spent.

What are cookies? Cookies are small data files stored on your browser.

Google Analytics We use Google Analytics to help us understand how visitors engage with our site. For more details, please refer to Google’s Privacy Policy.

Managing Cookies You can disable cookies through your browser settings. Note that some features of the site may not work correctly if cookies are disabled.

Article 8 - Rights of EEA Residents under GDPR

If you reside in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

1. Right to access your personal data
2. Right to correct inaccurate information
3. Right to request deletion of unnecessary data
4. Right to withdraw consent
5. Right to restrict or object to data processing
6. Right to data portability
7. Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at the address listed in Article 10.

Article 9 - Data Retention Period

The School will retain personal information only for as long as necessary to fulfill the stated purposes or as required by applicable laws and regulations.

Article 10 - Contact Information

For questions, requests, complaints, or inquiries regarding your personal information (including access, correction, or deletion), please contact:

Email: mail@freediving.tokyo

Article 11 - Changes to this Privacy Policy

This Privacy Policy may be amended without prior notice in response to legal changes or service updates.

Please refer to the most recent version available on our website.

Last updated: 2025-07-18